Cancelations

• All cancelations must be made at least 24 hours before the appointment date & time.

• A fee will be charged & paid before any other appointments are accepted, if failed to do so.

• If there’s an emergency & you can’t cancel in time, the fee will be waived.

Reschedules

• All appointments must be rescheduled at least 24 hours before appointment date & time.

Late/No Show

• There will be a 15 minute grace period (after appointment time starts) before appointment is canceled.

• A fee will be charged if client fails to contact provider.

If you arrive early

• Please wait in your vehicle.

• There is currently no waiting area in the building.

• You may walk in 5-10 minutes prior to appointment time.

Lash fills & Clean Lashes

• Clients must have at least 40-50% lash extensions remaining when returning to a fill.

• A new set will be charged, if failure to do so.

• Please have clean, makeup-free lashes for your appointment. Makeup can affect retention & application of lashes.

• Please contact your provider if a lash cleanse is needed prior to appointment.

Illnesses

• Health & safety are a top priority.

• Please do not come in if you’re experiencing any symptoms.

• Contact provider if you need to reschedule.

Refunds

• There will be no refunds issued.

• Contact provider for more information.